Shipping & Returns

SHIPPING POLICY

OFFICES ARE CLOSED ON THE FOLLOWING DATES:

 New Year’s Day Monday January 1, 2024
Martin Luther King, Jr. Day Monday January 15, 2024
Easter Sunday March 31, 2024
Mother’s Day Sunday May 12, 2024
Memorial Day Monday May 27, 2024
Independence Day Thursday July 4, 2024
Labor Day Monday September 2, 2024
Thanksgiving Day Thursday November 28, 2024
Christmas Day Wednesday December 25, 2024
New Year’s Day Wednesday January 1, 2025

 

CHANGE OR CANCEL YOUR ORDER
We can change or cancel your order if it has not shipped.

Email customerservice@c2fitnesszone.com for assistance. Be sure to include your order number.

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WHEN WILL YOUR ORDER SHIP
Orders placed by 12:00 PM CT Monday through Friday (excluding holidays) typically ship the same day. Orders placed after 12:00 PM CT or Saturday/Sunday will ship the next business day.

Sea Moss Orders 

Allow your order to be processed. Sea Moss Gel products are made fresh, they will have a 2-3 business day processing time before being shipped. Before shipping the Sea Moss Gel, we keep them frozen and securely wrap them in an insulated mailer and add packaging. 

APPAREL/ACCESSORIES FULFILLMENT & SHIPMENT

Your apparel will be shipped in 2-3 business days. As it takes 2-3 days to create and fulfill the product. The average shipping is 5-7 days depending on the destination. 
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DOMESTIC SHIPPING
Free shipping is available for orders over $75 (Supplements Only) shipped within the United States unless otherwise noted. Expedited shipping options are available for an additional cost.

Tracking your package:

INTERNATIONAL SHIPPING 
We do not ship International at this time.

​Tracking your package:
You will receive a shipment confirmation email notification that includes a tracking number provided by the shipping carrier. This notification will be sent to the email address used to place your order. Please allow at least 24 hours for your tracking number to show activity.

USPS tracking status updates beyond the United States are only available for select countries. For more infomation, please see the list of eligible countries at https://about.usps.com/newsroom/service-alerts/international/welcome.htm 
​Track your USPS package

DISCLAIMER 
We are not responsible for shipping delays caused by circumstances outside of our control (such as bad weather, carrier rescheduling, natural disaster, or incorrect shipping address).

​This information current as of May 18, 2024